Online Processing Fees

Online Processing Fee

PortalPuff ensures smooth and secure transactions for your store through our integrated online payment processing system. As a platform operating within the high-risk industry of tobacco-related products, our fees are higher than traditional e-commerce platforms. However, we are proud to offer competitive rates within the high-risk processing market, ensuring secure, reliable, and fair pricing for your business.

What is the Online Processing Fee?

The online processing fee covers the cost of securely processing credit card payments for your customers. This fee includes fraud protection, payment verification, and transaction processing to ensure a safe and reliable experience for both your store and your customers.

Why Are Our Fees Higher?

As a high-risk industry, processing fees for tobacco-related businesses are naturally higher than those of general e-commerce platforms. This is due to:

• Increased Regulatory Oversight: High-risk industries face more stringent compliance requirements.

• Fraud Prevention Costs: Additional protections are needed to minimize fraud and chargebacks.

• Industry-Specific Risks: The nature of tobacco-related products creates higher liability for payment processors.

Despite these challenges, PortalPuff offers some of the most competitive rates in the high-risk processing market, ensuring your store benefits from secure and affordable payment solutions.

How the Online Processing Fee is Applied

The processing fee is deducted automatically from each order payout. Here’s how the payout is calculated:

Order Payout = Subtotal + All Applicable Taxes - Delivery Fee - Online Processing Fee

For example:

• Subtotal: $50

• Taxes: $5

• Delivery Fee: $5

• Processing Fee for PortalPuff Plan (4.2% + $0.24): $2.34

Order Payout = $50 + $5 - $5 - $2.34 = $47.66

This transparent system ensures you always know how fees are calculated.

How to Lower Your Processing Fees

• Upgrade Your Plan: Higher-tier plans come with lower processing fees, saving you money as your business grows.

• Use a Third-Party Payment Provider: Opting for a third-party payment provider can reduce or even eliminate processing fees depending on your plan.

Why the Processing Fee Matters

The online processing fee supports:

• Secure Payments: Advanced fraud protection and encryption for every transaction.

• Reliable Transactions: Ensures payments are processed quickly and accurately.

• Customer Trust: Provides a seamless checkout experience for your customers.

Need Help?

We’re here to assist you at every step! Contact us if you need support:

• Email: support@portalpuff.com