Payout Frequency

Payout Frequency

At PortalPuff, we ensure that payouts are reliable and easy to track, so you can focus on running your business. Here's everything you need to know about how and when payouts are processed.

How Payouts Work

1. Weekly Payouts Every Monday Morning

   • Payouts are processed every Monday morning by default.

   • Each payout includes orders from last Monday's store open through Sunday's store close.

   • Payments are sent out via ACH and typically take 1-2 business days to arrive in your bank account.

2. Higher Order Volume? Flexible Payout Options!

   • As your store begins to generate higher order volumes, payout frequencies can become negotiable to better suit your needs.

   • Contact our support team to discuss custom payout arrangements that work best for your business.

Note: If you need to update your banking information, we require at least 7 business days' notice to process the change before your next payout.

Set Up Your Banking Information

To ensure you receive your payouts without delays, it’s crucial to add your banking details in the "Account Settings" tab of your PortalPuff Merchant Dashboard:

1. Log in to your Merchant Dashboard.

2. Navigate to Account Settings in the left-hand menu.

3. Enter your banking information, including your account number and routing number.

4. Save your changes to confirm your payout setup.

Need Help?

We’re here to assist you at every step! Contact us if you need support:

• Email: support@portalpuff.com