Order Minimum

What is an Order Minimum?

An Order Minimum is the minimum amount a customer must spend before they can check out and place an order with your store. This ensures that each order meets a minimum value, helping to offset delivery costs and protect your profit margins.

How the Order Minimum Works

• Customers cannot complete their purchase until their order total meets or exceeds the amount you’ve set as the minimum order price.

• For example, if your order minimum is set to $25, a customer will need to add items to their cart that total at least $25 before they can check out.

By implementing an order minimum, you can avoid the financial strain of processing small orders, especially with delivery fees in mind.

Setting or Updating Your Order Minimum

You can easily set or update your order minimum from your PortalPuff Merchant Dashboard:

1. Log in to Your Dashboard

   • Go to login.portalpuff.com and log in to your account.

2. Click “Update Store Information”

   • From your dashboard, locate and click the “Update Store Information” button.

3. Enter Your Order Minimum

   • In the “Minimum Order Price” field (as shown in the image below), type in the desired minimum order amount.

4. Save Changes

   • Click “Submit” to save your updated minimum order amount.

Your customers will now need to meet the updated order minimum before they can place an order.

Recommended Order Minimums

Most stores on PortalPuff set their order minimum between $15 and $25, which helps balance accessibility for customers while ensuring profitability.

• Lower Minimums: Ideal for stores with smaller delivery fees or a high volume of customers.

• Higher Minimums: Better suited for stores with higher delivery fees or when offering specialized products.

Why Setting an Order Minimum Matters

1. Protects Against Small Orders

   • Helps offset delivery fees to ensure profitability for every order.

2. Maximizes Delivery Efficiency

   • Encourages customers to place larger orders, making each delivery more cost-effective.

3. Improves Profit Margins

   • Prevents your store from losing money on small orders where fees may outweigh revenue.

Need Assistance?

If you have questions or need help setting your order minimum, contact our support team:

• Email: support@portalpuff.com