To have your PortalPuff account reviewed and activated, you must first complete all the required setup steps. Once these are finished, your account will automatically move to the "In Review" phase. Follow these steps to ensure your account is ready for review:
Complete All Required Steps
Log in to your PortalPuff Merchant Dashboard and follow the progress tracker at the top of the page. You need to complete the following steps:
Complete Store Information: Provide all required details about your store and business.
Add Store Hours: Set your store’s operating hours so customers know when you’re available for orders.
Add Inventory: Add at least 5 products to your store menu. (We recommend adding more than 5 products to maximize your sales potential.)
Review Your Progress
Once all steps are marked as complete, your account will automatically be sent into the "In Review" phase. There’s no need to manually submit anything!
Once your account is in the "In Review" phase, the PortalPuff team will review your submission to ensure everything is set up correctly. This review typically takes 1-2 business days. You’ll receive a notification as soon as your account is approved and live on the platform.
We’re here to assist you at every step! Contact us if you need support:
Email: support@portalpuff.com